Regain Reviews

Accessibility and Convenience: Regain offers online couples therapy that can be accessed from anywhere, making it easy for users to attend sessions without travel.

Qualified Therapists: All therapists on the platform are fully licensed professionals, including psychologists, marriage and family therapists, clinical social workers, and professional counselors with master’s or doctoral degrees.

Flexible Communication Options: Users can communicate with their therapist via messaging, phone calls, or text chat according to their comfort level.

Therapist Selection and Switching: The platform allows users to browse therapist bios and switch therapists if they are not satisfied with their current one (though switching is a one-way process).

Inclusive Sign-Up Process: The sign-up includes detailed questions about preferences such as gender identity, religious affiliation, and communication style to help match clients with suitable therapists.

Convenience and Accessibility: Therapy is accessible online anytime from anywhere using multiple communication methods tailored to user preference.

Specialized Relationship Focus: Therapists are specifically trained in couples counseling ensuring expert guidance for relationship issues.

Confidentiality & Privacy: Secure private messaging allows ongoing support outside scheduled sessions.

Comprehensive Support Tools: Extra features like journaling and webinars enhance therapeutic progress beyond traditional sessions.

Cost Transparency & Flexibility: Clear pricing with financial assistance options makes therapy more affordable for many users.

No Insurance Accepted: Regain does not accept insurance payments; all costs must be paid out-of-pocket by the user.

Costly Subscription Model: Sessions cost between $60-$90 per week billed every 4 weeks ($240-$360 per month), which may be expensive for some users. There is no free trial offered.

Billing Issues Reported: Some users have experienced billing problems such as being charged incorrectly or difficulty canceling accounts leading to ongoing charges.

Limited Therapist Availability & Scheduling Difficulties: Some reviews mention limited availability of therapists and challenges in scheduling appointments promptly.

No Diagnosis or Medication Prescriptions Provided: Therapists cannot diagnose conditions or prescribe medications through this platform since it focuses solely on counseling services.